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Emergency Voice Communication Overview

Emergency Voice Communication Systems (otherwise known as EVC or Disabled Refuge systems), have become increasingly popular in workplaces and public places where we spend our leisure time such as within high-rise apartment buildings, hotels, city centre buildings, theatres, sports grounds and can be used in any building to provide emergency assistance. 

During an emergency, these buildings may not be easy to evacuate and may result in lifts being grounded. Within these scenarios, Emergency Voice Communication systems are required as they can provide information such as where to go, as it is critical that those that remain in the building are in a safe and known location and that they can communicate with the emergency services.  

These systems are a worthwhile investment in any building and are governed by BS5839-9, they are also fire-rated, battery-backed and fully monitored for correct operation at all times similar to fire alarm and voice alarm setups, to make sure that they are suitable for use in an emergency. There are, of course, many other uses for robust systems such as these, and they can be adapted to suit a range of situations and needs. 

Previous Installations

Our team has extensive knowledge in designing and installing a variety of Emergency Voice Communication Systems in many public buildings throughout the UK such as: sports grounds, theatres, high-rise city-centre office buildings, car parks, and many hotels. We have also provided more complex installations such as within multi-storey car parks and are used as reliable ‘get-help’ intercoms and within sports grounds as a failsafe steward’s phone system, more commonly known as Key Point Telephones to help and assist both staff and customers in an emergency situation.

During our installations, we have worked alongside our clients to ensure that the systems work correctly for them, and most importantly that their staff can use the equipment effectively. During our long history of installing systems, we have become aware that many of the older and beautiful grade-listed buildings have a complex and often confusing layout, therefore in an emergency, these buildings may become difficult to navigate. Within these scenarios, an Emergency Voice Communication System can provide invaluable information and support and to help evacuate customers, visitors and employees during an emergency.


Emergency Voice Communication Service and Maintenance

If there is one lesson we learn every day, it is that a little maintenance can go a long way. We regularly attend to faults and failures which could have been averted if the system had been properly and regularly maintained. Small faults and niggles can quickly escalate to full-blown system failures which can then be costly and inconvenient to repair. 

Our many years of experience in designing and installing these systems have allowed us to gain a wealth of knowledge and as a result, we can help find faults, repair and service your existing systems that may have fallen into disrepair, and check that they are working properly. We can also ensure that your systems are fit for their purpose, and most importantly that they are serviced correctly. We offer all new and existing clients access to our Maintenance and Annual Check-up services for full peace of mind.


How can we help you? 

We offer many sound and communication options to many different business sectors.

To discuss how your business could benefit from having a new installation or an existing system serviced or upgraded, contact our team via email, or call us directly on 01254 377 007.